FAQs
How can I get a quote for rentals?
You can call the office at 714 998-5341 or contact us via email on the contact page or at AaprCustomerService@gmail.com
How far in advance do I need to place an order?
The sooner the better. We don’t have a specific time frame and we will try our best to expedite those last minute orders.
Do you deliver? Yes
We do offer delivery service 24hrs a day 7 days a week for a fee. The fee is determined by the city, rental equipment, and any specifics needed to complete the delivery. Holiday and after hours are all considered overtime. Long distances from the truck, stairs or elevators would need to be known in advance and charged accordingly.
Can I pick up the rentals? Yes
Most items can be picked up but not all of them. If you choose to pick up/drop off the person picking up would need to be able to load/unload the equipment and bring any tie downs or ropes you may need to secure items.
Do I need to wash the linens before I return them? No
Absolutely not you simply enjoy them and we will wash them. Linens must be shaken free of debris. Linens that have wax, burn marks or damage will be billed to customers credit card on file.
Do I need to wash the china before returning it? No But
China, glass, flatware and food service equipment shall be returned rinsed free of debris/liquids, dry and placed in original shipping crates. Equipment not rinsed upon return will be charged a cleaning fee.
Do I need to make an appointment to come visit AAPR? No
You can stop by M-Friday 8:30 to 3 pm Sat 8:30 to noon. Our showroom is our warehouse.
After Hours Emergency service:
In the event of a rental emergency (i.e. items not working properly, problems with a tent, etc.) we do provide 24- hour assistance. Please call our office 24hrs a day at 714 998-5341 Leave a detailed message and we will return your call.
Does AAPR set up and take down items?
Yes and No
Tents and dance floors are installed by our team. All other rentals are set up and taken down by the client. AAPR can setup/take down of most items like (tables, chairs and umbrellas) for a fee. Call to discuss your needs.
Tents and dance floors are installed by our team. All other rentals are set up and taken down by the client. AAPR can setup/take down of most items like (tables, chairs and umbrellas) for a fee. Call to discuss your needs.
Contact us today to get a consultation or price quote.
Our staff will be with you every step of the way to make your event a success. Delivery is available 24hrs a day, 7 days a week, including holidays!